Refund & Return Policy
At MUX BAZAR, customer satisfaction is our priority.
Returns
Customers may request a return within 7 days of receiving their order.
To be eligible:
- Product must be unused
- Product must be in original packaging
- Product must not be damaged by the customer
Non-Returnable Items
- Used products
- Personal care items
- Customized products
- Clearance/Sale items
Refunds
Once the returned item is received and inspected, approved refunds will be processed within 5–10 business days.
Shipping charges are non-refundable unless the mistake was from our side.
Damaged or Wrong Item
If you receive a damaged or incorrect item, contact us within 48 hours of delivery.